Getting in touch.
Distribution channels and property system vendors are given a single named technical contact with authority over the integration — API credentials, feed configuration and certification.
Once a hotel is live on the platform it also has a Rockenue account manager, who handles rates, content, photography, payouts and go-live questions and sits with the same team. Either route gets to the same people.
- Technical contact
- Karol Marcu Zymek
- Role
- Director · Rockenue Tech sp. z o.o.
- karol at rockenue.com
- General support
- support at rockenue.com
- Operating hours
- 08:00 – 17:00 CET, Monday to Friday
- Escalation
- On call for live booking and payment incidents
- Operating entity
- Rockenue Tech sp. z o.o., Kraków
on behalf of Rockenue International Group